Usability testing
Watch real users attempt real tasks - and see exactly where they struggle.
Usability testing is uncomfortable and invaluable: you watch real people try to use your product and discover exactly where it fails them.
A handful of sessions surfaces most of the important issues - cheaply, before they cost you customers.
How we deliver this
- Define the tasks that matter
- Recruit representative users
- Observe them attempt the tasks
- Prioritize the issues found
Key deliverables
- Usability findings
- Prioritized issues
- Recommended fixes
Expected outcomes
- Usability problems found early
- Evidence over opinion
- A clear fix list
Ready to implement Usability testing?
Talk with our team and get a tailored roadmap for this feature in your growth stack.
Ideal for
- Products with confusing spots
- Pre-launch validation
- Teams debating usability
Frequently asked questions
How many users do you test?
Around five well-chosen participants surface the majority of usability issues - more only makes sense for larger or quantitative studies.
