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Official WhatsApp Business Platform setup, bilingual chatbots, shared team inboxes and CRM integration for Miami businesses whose customers would rather message than call.
Free 30-minute consultation · Reply within one business day
In Miami, WhatsApp is often the primary way customers reach a business - especially Spanish-speaking, Latin American and international customers. Pew Research found that 54% of Hispanic adults in the US use WhatsApp. When those conversations live on one employee's phone, leads get lost and nobody can see what was promised.
We move your business onto the official WhatsApp Business Platform with a shared inbox, bilingual automated flows and CRM logging - designed around WhatsApp's current rules and US messaging law, so your number stays in good standing.
Meta charges per template message delivered, by category, while replies inside the 24-hour customer-service window are free. As of September 2026, Meta is not delivering marketing templates to US (+1) numbers, so US programs should focus on service, transactional and inbound conversations. WhatsApp also bars general-purpose AI assistants (business customer-service AI is fine). And Florida's Telephone Solicitation Act makes consent for automated sales messages a legal question for counsel. Our WhatsApp pricing guide covers the details.
Language detection or a first-message choice, separate English and Spanish templates approved in each language, and handoff to a staff member who speaks the customer's language. You provide or approve all Spanish copy.
Typical WhatsApp budgets:
Setup + shared inbox
From $2.5k
Official platform, verified profile, bilingual templates, team inbox and basic auto-replies.
1–3 weeks
Chatbot + CRM integration
$8k–$25k
Qualification flows, AI-assisted answers, CRM sync, reminders and payment links.
4–8 weeks
Custom WhatsApp product
$25k+
Multi-team inboxes, AI assistants and messaging at scale.
2–4 months
Billing & collections · SaaS
Recurring billing and collections with WhatsApp delivery, digital payments, automatic ledgers, attendance and a customer app.
As of September 2026, Meta isn't delivering marketing template messages to US (+1) numbers. Customers with non-US numbers are handled under Meta's rules for their country, and service and utility messages still work for US numbers.
Yes - that's what the WhatsApp Business Platform plus a shared inbox provides, with assignments, notes and history.
Yes. We build bilingual flows and AI answers grounded in your approved English and Spanish content, with handoff to a person.
Setups start around $2.5k; chatbot and CRM integration projects typically run $8k–$25k, plus Meta's per-message fees.
Thirty minutes, no pitch deck. We will tell you what we would build, what it costs, and whether we are the right team for it.
No obligation · We reply within one business day
